Politique de remboursement

Notre équipe d’assistance répond généralement dans les 48 heures. Si vous avez des questions, des commentaires ou des problèmes concernant notre logiciel, veuillez nous contacter directement en utilisant le formulaire de contact : https://www2.obviousidea.com/contact/

Happy user philosophy: To guarantee that clients will be satisfied with their purchase we provide trial versions of our software, allowing users to see if products do what they want and to verify the compatibility of their computer configuration. Trial versions are complete versions with the only limitation of either being limited time (21 day trial period) or a trial message placed in the output. All features of the software are available to allow users to examine the whole product before purchasing.

Des remboursements sont possibles dans les cas suivants :

1) Pour les commandes en double (commandées deux fois par accident)
2) When the user faces a technical problem in which ObviousIdea technical support team, with help of the user, confirms based on reports and testing that no solution can be found or provided within a reasonable time. To start this process, users write to ObviousIdea using the technical support form. (https://www2.obviousidea.com/contact/)

Les clés de licence remboursées sont annulées et ne déverrouillent plus les produits.